The Digital Branch of 2026: What Members Expect Next

By 2026, member expectations will redefine the digital branch. For credit unions on Portico (and 17+ other supported cores), the opportunity isn’t just to keep up - but to drive deeper engagement, stronger relationships, and sustainable growth.

In this forward-looking webinar, Bankjoy, the Tennessee & Mississippi Credit Union Association, and Tennessee Employees Credit Union explore the trends shaping the next era of digital banking, including proactive service, embedded finance, financial wellness, and emerging AI-powered interactions. We’ll connect these trends directly to the outcomes that matter most: increased engagement and retention, deposit growth, and the ability to serve members more proactively- without adding staff.

You’ll learn how leading credit unions are preparing now with insight-driven digital strategies that anticipate member needs, personalize experiences, and deliver meaningful value at scale.

Attendees will leave with:

• A clear view of what members will expect by 2026
  
• Practical ways Portico credit unions can prepare now
  
• A framework for driving growth through proactive digital service
  
  

Join us to ensure your digital branch is ready to deliver impact in 2026 and beyond.

‍