The Credit Union Playbook for Fighting Fraud in Digital Banking

From phishing scams to account takeovers, credit unions face a growing number of fraud challenges that demand new solutions. This webinar will walk through a practical “playbook” for fraud prevention, including detection strategies, layered defense models, and best practices for responding to incidents. Attendees will gain tactical takeaways they can apply immediately, whether they’re upgrading systems, training staff, or communicating with members.

This exclusive webinar will reveal how to build a fraud prevention framework that not only protects assets but also elevates the digital member experience. Discover proven tools, proactive monitoring strategies, and member education approaches that empower your teams and safeguard relationships for the long term.

Key Learning Objectives

By attending, you’ll walk away with actionable insights you won’t find elsewhere:

• Real-world strategies: Hear how Taunton Federal Credit Union designed a member-first, layered fraud framework in partnership with Bankjoy
• Proactive defense: Learn how to shift from reactive monitoring to proactive protection
• Building trust at scale: See how member education can transform into loyalty and long-term engagement

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