Joy, Conversational AI and Phone Banking
Joy, our conversational chatbot, gives banks and credit unions the ability to serve customers via their channel of choice
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Empower your members and clients to engage with your financial institution as they wish by deploying Joy as an interactive chatbot, IVR system, or text banking assistant
Answer basic questions about your institution, account balances, and more
Joy performs complex transfers, and sets up account alerts on your behalf. Plus, she is always learning new skills
Instantly Access Key Banking Features
Look up balances, transactions or other account information
Transfer money, set up payments, and more

Conversational AI
Easy and simple communication via text or voice, using natural language prompts

Phone Banking
Access your account by phone: hear account balances, schedule transfers, hear recent transactions, or set up text banking alerts

CASE STUDY
SafeAmerica gets its tech-savvy members excited about digital banking.
SafeAmerica Credit Union is nestled in the heart of Silicon Valley, a hub of innovation where some of the world’s largest tech companies reside. As a result, their membership — consisting of a large percentage of tech company employees — naturally have high expectations for their digital experiences.
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Why Bankjoy?
Our digital banking solutions are designed to provide an empowering experience enabling your members and clients to interact via their channel of choice




