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Whitepaper: Transitioning Credit Union Digital Banking: Top Communication Strategies for a Successful Member Experience

Transitioning to a new core provider and digital banking platform accelerates the path to delivering the ease, control, and convenience members want. However, major change can also introduce major risks.

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In this white paper, we’ll provide practical communication strategies credit unions can put into action to help ensure their consumer and business members have a smooth transition to the new digital banking service:

  • Learn the key considerations for an effective communications plan, focusing on member segments, communication channels, and the different touchpoint and types of content to consider
  • Understand how to prepare and manage a digital transition with your members, before, during, and afterwards
  • View illustrative examples of a transition plan and collateral to guide your members

Download the whitepaper now.