Michigan CUSO & Fintech Help Credit Unions Respond to Crisis
Bankjoy hosted a COVID-19 Online Summit to address credit unions’ response to the crisis sparked by the coronavirus pandemic. More than two dozen credit union executives attended and participated in the hour-long discussion, exchanging ideas, offering advice and much more.
Some of the key topics discussed included:
- Helping members face job or income loss.
- Digital offerings.
- Working from home/remote workforce.
- Long-term effects on branches.
- Hoarding money.
One participant from the $122 million, Dallas-based Lone Star Credit Union, CEO Becky Reed, talked about her successful remote workforce migration due to the credit union’s already established virtual desktop infrastructure VDI) platform. Reed said VDI does not require as much bandwidth as other virtual platforms, is more secure and can be rapidly deployed.